One of the certainties of life is that anyone who rubs shoulders with others will eventually get annoyed and frustrated by others. We are quick to spot “deficiencies” in other people’s personalities. This happens at home, at work, at school, or wherever we go. Is there a way to understand and honour ourselves and others without resorting to criticizing others in a self-centred way? Andy and Terry invited Dr. Ken Keis to the studio to discuss his work.